{"id":1293,"date":"2023-02-13T15:51:14","date_gmt":"2023-02-13T15:51:14","guid":{"rendered":"https:\/\/www.familyfund.org.uk\/?page_id=1293"},"modified":"2023-09-18T12:32:54","modified_gmt":"2023-09-18T11:32:54","slug":"grants-schemes-ffms-faqs","status":"publish","type":"page","link":"https:\/\/www.familyfund.org.uk\/grants-schemes-ffms-faqs\/","title":{"rendered":"Family Fund Mobility Support Frequently Asked Questions"},"content":{"rendered":"<html><body><div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What is Family Fund Mobility Support?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Family Fund Mobility Support is a grants programme that aims to help families raising a disabled or seriously ill child under three years old, to meet their mobility needs through a car-leasing package for a limited period.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Why is Family Fund doing this?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>The national Motability programme is open to anyone who receives a qualifying mobility allowance. However, Families are not able to claim this until their child is three years old. Family Fund is running this programme to give the families that need it, support for their babies and young children, by providing a grant for a lease car to meet their mobility needs.<br><\/p>\n\n\n\n<p>The support is discretionary. Family Fund reserve the right to decide who gets support through the programme as funding is limited. The funding is also independent of Disability Living Allowance (DLA) \/ Child Disability Payment (CDP), which are not related to this programme.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Who can get the support?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>The programme is open to families who have a child under three years old, who meet <a href=\"https:\/\/www.familyfund.org.uk\/grants-eligibility\">Family Fund eligibility criteria<\/a>. And where nobody else in the household already leases a vehicle though the national <a href=\"https:\/\/www.motability.co.uk\/whats-available\/cars\/package\/\" target=\"_blank\" rel=\"noreferrer noopener\">Motability programme<\/a>.<\/p>\n\n\n\n<p>The child&rsquo;s parent or carer, or someone involved in the child&rsquo;s care must have a current UK driving licence, and say &lsquo;yes&rsquo; to the child having:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a need for substantial equipment due to their conditions or treatment. Such as a mobility aid, require regular oxygen or suction machine or require other bulky monitoring or medical equipment, or<\/li>\n\n\n\n<li>an immune suppressing condition or&acirc;&#128;&macr;treatment resulting in medical emergency and prohibits travelling on public transport, or<\/li>\n\n\n\n<li>high levels of pain or physical condition that impacts their mobility needs, or<\/li>\n\n\n\n<li>an unstable condition requiring frequent unexpected emergency inpatient treatment, or<\/li>\n\n\n\n<li>a significant number of appointments on a frequent basis at multiple different treatment centres, related to their condition<\/li>\n<\/ul>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How does it work?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>You will need to apply to Family Fund to see if you meet our disability and household criteria. We will also need to collect information from you about your child&rsquo;s mobility circumstances, to see if we are able to provide the Family Fund Mobility Support.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We will then introduce you to <a href=\"https:\/\/www.motabilityoperations.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Motability Operations Limited<\/a> so they can check to see if they can put together a package to meet your child&rsquo;s specific needs. They will also check you are legally able to drive a car etc.<br><\/p>\n\n\n\n<p>After the checks, a car lease will be provided by Motability Operations Limited. They are responsible for meeting the needs you have when transporting your child, using Family Fund Mobility Support.<br><\/p>\n\n\n\n<p>You will need to sign a credit hire agreement (regulated hire agreement) for the lease of the car. The cost of this (if successful) will be met by Family Fund.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How do I apply?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>If you are raising a disabled or seriously ill child under the age of three, and think you might be eligible for Family Fund Mobility Support, please use the form below to find out more:<\/p>\n\n\n\n\n\n\n\n\n\n    \n<a class=\"button\" href=\"https:\/\/www.smartsurvey.co.uk\/s\/1J25V4\/\">\n    Family Fund Mobility Support initial enquiry form\n    <\/a>\n\n\n\n<p>If you are not able to access the internet, you can call our First Contact team on <a href=\"tel:01904%20550055\">01904 550055<\/a>.<\/p>\n\n\n\n<p>To find out more about Family Fund Mobility Support, you can email our dedicated team via: <a href=\"mailto:mobilitysupport@familyfund.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\">mobilitysupport@familyfund.org.uk<\/a>.<\/p>\n\n\n\n<p>If you would like to speak to someone about Family Fund Mobility Support, call <a href=\"tel:01904%20550010\">01904 550010<\/a>. We are open Monday to Friday, 9:30am to 5:00pm.<\/p>\n\n\n\n<p>Terms and conditions: Before you apply, you must make sure that you have read, and are happy with, the <a href=\"https:\/\/www.familyfund.org.uk\/grants-schemes-ffms-tcs\/\">terms and conditions of the programme<\/a>. If you need help with this, please call our Family Fund Mobility Support team on <a href=\"tel:01904%20550010\">01904 550010<\/a>. We are open Monday to Friday, 9:30am to 5:00pm.<\/p>\n\n\n\n<p>We cannot accept an application until the terms and conditions have been accepted by you.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What if I have already applied to Family Fund?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Family Fund Mobility Support is additional to other Family Fund grant programmes. If you have applied within the last three months, and think that you might be eligible for Family Fund Mobility Support, get in touch and we will see if we can help. If you have applied to Family Fund prior to this time, we may need to assess your eligibility again, for this programme. It does not affect any current grant application or award from Family Fund. It also does not affect any future application to Family Fund.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What does Family Fund Mobility Support include?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Family Fund Mobility Support is used to lease a car. You will need to agree to a lease agreement which will include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vehicle road tax<\/li>\n\n\n\n<li>Car insurance<\/li>\n\n\n\n<li>Servicing&nbsp;&nbsp;<\/li>\n\n\n\n<li>Repairs and maintenance<\/li>\n\n\n\n<li>Breakdown cover<\/li>\n\n\n\n<li>Running costs<br><\/li>\n<\/ul>\n\n\n\n<p>You will be responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;fuelling the car<\/li>\n\n\n\n<li>any parking violation fines<\/li>\n\n\n\n<li>zone\/congestion charges (see blue badge exemptions)<\/li>\n\n\n\n<li>Keeping the car in good condition<br><\/li>\n<\/ul>\n\n\n\n<p>Please note that the entirety of the lease agreement (including insurance, servicing covers etc) will stop at the end of your agreed lease. The end date of your lease will be stated on the documents you receive from Motability.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What is the Blue Badge programme and is it included in Family Fund Mobility Support?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>The Blue Badge programme provides a range of parking benefits for disabled drivers and passengers. These are issued by your local authority.<\/p>\n\n\n\n<p>You will need to apply for a blue badge independently from Family Fund Mobility Support. <a href=\"https:\/\/www.gov.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Visit the GOV.UK website<\/a> for information about who can get and apply for a Blue Badge.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>We need a wheelchair access vehicle, can you help with that?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>We can help with a wheelchair accessible vehicle in some circumstances. Please enquire, and when we review the information, we will let you know if we can meet your needs.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p><strong>How old does the driver need to be?<\/strong><\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Only one named driver under the age of 21 is permitted. This could be you, or another driver living at the same address.<\/p>\n\n\n\n<p>Drivers under the age of 25 can only drive cars with a lower insurance group and brake horsepower.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What if my child is nearly three years old?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Don&rsquo;t worry, we can still help with a short-term package if your child is under two years eleven months old.<\/p>\n\n\n\n<p>If your child is over the age of two years and six months you can apply for the high rate mobility component of DLA\/CDP now. An organisation called <a href=\"http:\/\/www.contact.org.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contact<\/a> have a helpful guide on <a href=\"https:\/\/contact.org.uk\/help-for-families\/information-advice-services\/benefits-financial-help\/benefits-and-tax-credits\/disability-living-allowance\/tips-on-completing-the-dla-form\/\" target=\"_blank\" rel=\"noreferrer noopener\">how to claim DLA for children<\/a> or the <a href=\"https:\/\/contact.org.uk\/help-for-families\/information-advice-services\/benefits-financial-help\/welfare-benefits-in-scotland\/child-disability-payment\/\" target=\"_blank\" rel=\"noreferrer noopener\">Child Disability Payment<\/a> on their website.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>My child is older than three<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>If your child is over three years old you do not meet criteria for this programme. If you are receipt of the higher rate mobility element of DLA\/CDP for your child, then you may wish to <a href=\"https:\/\/www.motability.co.uk\/how-it-works\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact Motability to find out about their main programme<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What will happen to my information?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Family Fund or Motability Operations Limited will not collect more information than is needed. They will not keep your information for longer than is needed, or pass on your personal details or information to any third party, without your consent. <a href=\"https:\/\/www.familyfund.org.uk\/privacy\/\">More information about how Family Fund processes your personal data can be found in our privacy policy<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Why are Motability Operations involved in this programme?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Family Fund cannot provide you with a regulated (credit) hire agreement for the lease of a vehicle. Therefore we introduce you to Motability Operations who can.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Family Fund Mobility Support helps families raising a disabled or seriously ill child under three years old, to meet their mobility needs through a car-leasing package for a limited period. See our frequently asked questions below.<\/p>\n","protected":false},"author":3,"featured_media":2726,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_mixd_wp_review_post_reminders":[],"_mixd_wp_review_date":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1293","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Family Fund Mobility Support Frequently Asked Questions - Family Fund<\/title>\n<meta name=\"description\" content=\"See the frequently asked questions about our Family Fund Mobility Support programme for a lease car for families with a child under three.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.familyfund.org.uk\/grants-schemes-ffms-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Family Fund Mobility Support Frequently Asked Questions - 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