{"id":479,"date":"2023-02-04T14:27:28","date_gmt":"2023-02-04T14:27:28","guid":{"rendered":"https:\/\/www.familyfund.org.uk\/?page_id=479"},"modified":"2024-11-25T09:53:44","modified_gmt":"2024-11-25T09:53:44","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.familyfund.org.uk\/about\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"<html><body><a class=\"button button--secondary\" href=\"tel:01904550055\">\n    Call us: 01904 550055\n    <\/a>\n\n\n\n\n\n\n\n\n\n    \n<a class=\"button\" href=\"https:\/\/app.familyfund.org.uk\/ContactUs\/index.php?Question1000=5010\">\n    Send a query\n    <\/a>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"frequently-asked-questions\">Frequently asked questions<\/h2>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How can I get help with a grant application?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Our helpline provides &lsquo;real time&rsquo; support. We answer questions, resolve queries, find solutions to application issues and we signpost to wider sources of help and support. You can access our <a href=\"https:\/\/www.familyfund.org.uk\/grants\/grant-faqs\/\">grant frequently asked questions<\/a>, <a href=\"https:\/\/app.familyfund.org.uk\/ContactUs\/index.php?Question1000=5010\" target=\"_blank\" rel=\"noreferrer noopener\">complete an online form<\/a> or call us <a href=\"tel:01904550055\" target=\"_blank\" rel=\"noreferrer noopener\">01904 550055<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Do you need to talk to us in another language?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>We can talk to you on the phone using the Language Line translation service. Please start a chat or contact us via phone or email and the language you wish to speak to us in.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How can I find out more about working at Family Fund?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>If you&rsquo;ve got the belief, the drive and the talent to help us in our ambition to support families raising a disabled, or seriously ill child, then we want to hear from you! <br><a href=\"https:\/\/www.familyfund.org.uk\/about\/careers\">Check out our current vacancies<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>I have a media enquiry &ndash; who do I contact?&nbsp;<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>For any media enquiries, including interviews with families we support, please get in touch on <a href=\"mailto:comms@familyfund.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\">comms@familyfund.org.uk<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>I&rsquo;d like to be a corporate partner &ndash; who do I contact?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>We partner with amazing businesses who share our commitment to improving the lives of families on a low-income raising disabled or seriously ill children and young people. If you&rsquo;re interested in setting-up a corporate partnership, please contact <a href=\"mailto:corporatepartnerships@familyfund.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\">corporatepartnerships@familyfund.org.uk<\/a>. <\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>I&rsquo;d like to be a third-sector partner &ndash; who do I contact?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>If you&rsquo;re a third-sector organisation, for example a school or charity, and would like to find out more about collaborating with Family Fund, please contact <a href=\"mailto:partnerships@familyfund.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\">partnerships@familyfund.org.uk<\/a>.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What fundraising events can I get involved in?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Join team Family Fund by taking part in a fundraising event! We have a variety of events all year round, from running or trekking, to skydiving or local bake-sales and other events. <a href=\"https:\/\/www.familyfund.org.uk\/get-involved\/fundraising\/events\">Browse all our fundraising events here.<\/a><\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How do I make a donation?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Thank you for your support! Whether you set-up a regular payment or make a one-off donation, all generous contributions make a huge difference to families raising a disabled child, across the UK. <a href=\"https:\/\/www.familyfund.org.uk\/get-involved\/ways-to-donate\/make-a-donation\/\" target=\"_blank\" rel=\"noreferrer noopener\">You can donate to Family Fund here.<\/a><\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Where can I learn more about the families that you have helped?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Every year, we support thousands of families across the UK. <br><a href=\"https:\/\/www.familyfund.org.uk\/news-stories\/?cat=family-stories&amp;range=all&amp;custom_range=&amp;search=\">Read some of their stories<\/a><\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How can I make a complaint about applying to Family Fund?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>If you have a complaint about any aspect of our work, <a href=\"https:\/\/app.familyfund.org.uk\/ContactUs\/index.php?Question1000=5025\" target=\"_blank\" rel=\"noreferrer noopener\">please fill in this form<\/a>, with your concern. We aim to give a full reply within 28 days of receiving your complaint&nbsp;and&nbsp;we may ask you for some additional information,&nbsp;to classify and report your complaint correctly.&nbsp;<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Contact Family Fund if you have a query or need help. Our telephone support team are available 9:00am to 5:00pm, Monday to Friday (excluding bank holidays). Our helpline is confidential but calls are recorded for training and monitoring purposes.<\/p>\n","protected":false},"author":3,"featured_media":5256,"parent":471,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_mixd_wp_review_post_reminders":[],"_mixd_wp_review_date":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-479","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact us - Family Fund<\/title>\n<meta name=\"description\" content=\"Find out how to contact Family Fund and read our FAQ&#039;s for help with your application or find wider organisations offering support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.familyfund.org.uk\/about\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact us - 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