{"id":790,"date":"2025-07-01T01:00:00","date_gmt":"2025-07-01T00:00:00","guid":{"rendered":"https:\/\/www.familyfund.org.uk\/?page_id=790"},"modified":"2025-07-01T01:00:04","modified_gmt":"2025-07-01T00:00:04","slug":"haven","status":"publish","type":"page","link":"https:\/\/www.familyfund.org.uk\/grants\/what-happens-after-ive-applied\/how-to-use-my-grant\/haven\/","title":{"rendered":"How to use a Haven family break grant\u00a0"},"content":{"rendered":"<html><body><p>Have a read through our frequently asked questions below and then call Haven, 14 days after getting your award letter, to get help with the most appropriate family break for your family, check availability and make a booking, on <a href=\"tel:0333%20202%205423\">0333 202 5423<\/a>*. <\/p>\n\n\n\n<p>When you call, let them know you have a grant through Family Fund and they&rsquo;ll ask a couple of questions to verify who you are.<\/p>\n\n\n\n<p>Haven opening hours are Monday to Friday, 9:00am to 7:00pm, and Saturday and Sunday, 9:00am to 6:00pm.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Check out further information about Haven holiday parks and accommodation by <a href=\"https:\/\/www.haven.com\/family-fund\" target=\"_blank\" rel=\"noreferrer noopener\">visiting the Haven website here<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"frequently-asked-questions\">Frequently asked questions<\/h2>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How long should I wait before contacting Haven?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>You will be able to check availability, and book, 14 days after receiving your award. They will also tell you the booking process and let you know your booking options.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>How long do I have to book our family break?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>You need to make a booking with Haven within six months of receiving your family break grant. Breaks can then be taken after nine months, as long as they are booked within this time period. If no booking has been made, or if there are any unused funds after nine months, these will be returned to Family Fund.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Can I use the money to pay for more than one break?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Yes, you can use your grant to book two short breaks, rather than one long one if you wish to. You must still book both of these breaks within nine months of receiving your award letter.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What happens if I don&rsquo;t spend the entire grant in one go?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Up to &pound;100 of any grant can be used in the form of &lsquo;Spend Vouchers&rsquo;, which can be used in the shops, bars and restaurants on your chosen park.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>What happens if the break is more expensive than my grant?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Your grant is a contribution towards the cost of a family break but you can add a bit more of your own money if you want to book a more expensive break. You just need to discuss payment options and balance due-dates when booking your break.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Who can use the break grant?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Any holiday booked must include the main carer and the child that you applied for. Additional family members and\/or carers can also be included on the booking. Please note: the main carer and child must travel on the family break.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Can I book a touring and camping break with Haven?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Yes. Please talk to Haven about a suitable pitch for your needs, by calling <a href=\"tel:0333%20202%205423\">0333 202 5423<\/a>* or visiting the <a href=\"http:\/\/www.haven.com\/touring-camping\" target=\"_blank\" rel=\"noreferrer noopener\">Haven website, touring and camping page<\/a> for more information.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Can I book my break with my local travel agent?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>No. Your grant award is waiting for you with Haven, and can only be used by contacting them directly on <a href=\"http:\/\/teL0333%20202%205423\">0333 202 5423<\/a>*.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n<div class=\"expander expander--minimised \">\n            \n\n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n<button class=\"expander__button\" aria-expanded=\"false\" aria-controls=\"expander-content\">\n            \n    \n    \n    \n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Who should I contact if I have a query?<\/p>\n\n\n<\/div>\n\n    <\/button>\n\n\n<div id=\"expander-content\" class=\"expander__content\">\n            \n    \n    \n\n<div class=\"inner-blocks-wrapper\">\n    \n\n<p>Haven should be your first point of contact for any queries relating to your family break. For any other questions, please call Haven on <a href=\"tel:0333%20202%205423\">0333 202 5423<\/a>*&nbsp;.<\/p>\n\n\n<\/div>\n\n    <\/div>\n\n\n<\/div>\n\n    <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"special-offers\">Special offers<\/h2>\n\n\n\n<p>If you didn&rsquo;t receive a family break grant this time, you can still receive special offers and savings on Haven&rsquo;s self-catered, touring holidays or short breaks. You can save up to an extra 10% on your break and 5% extra on English school holidays and bank holiday dates.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.haven.com\/offers\/promotions\/family-fund\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Haven&rsquo;s website<\/a> to find out more. For full terms and conditions, call their dedicated contact centre team on <a href=\"tel:0333%20202%205250\">0333 202 5250<\/a>* and quote FF_SPECIAL.<\/p>\n\n\n\n<p>*Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive package.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>Find out everything you need to know about our Haven family break grants, including how to use them and wider questions.<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":780,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_mixd_wp_review_post_reminders":[],"_mixd_wp_review_date":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-790","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to use a Haven family break grant\u00a0 - Family Fund<\/title>\n<meta name=\"description\" content=\"If you have received a grant through Family Fund for a Haven family break, find out how to use it and see frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.familyfund.org.uk\/grants\/what-happens-after-ive-applied\/how-to-use-my-grant\/haven\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to use a Haven family break grant\u00a0 - 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